Key to Workplace Satisfaction: “Pay, Evaluation, and Training” — MHLW Survey Highlights Challenges

■ Fairness and Growth Opportunities Are the Keys

According to the latest survey by Japan’s Ministry of Health, Labour and Welfare (MHLW),
employees report relatively high satisfaction in areas such as job fulfillment and human relationships,
while pay, personnel evaluation, and training remain low-rated categories.

The results suggest that workers today are not only seeking comfort and convenience,
but also fair treatment and personal growth opportunities in their workplaces.


■ Improving Transparency in Pay and Evaluation

When it comes to pay and performance evaluation,
it is important not only to revise the systems themselves but also to make the criteria and processes transparent
and explain them clearly to employees.
Introducing multiple evaluators or adopting 360-degree feedback systems
can also help improve the sense of fairness and trust in evaluations.


■ Training and Career Support Boost Satisfaction

For education and skill development,
companies are encouraged to strengthen initiatives such as training programs and mentorship systems
to support employee growth.
According to the MHLW survey, only about 10% of companies have implemented a mentorship system —
a figure that indicates room for improvement.


■ Key Points for HR Managers

  • Conduct regular employee satisfaction surveys
  • Share improvement measures visibly and transparently within the company
  • For smaller businesses, focus on priority issues first

Improving workplace satisfaction contributes directly to employee retention and recruitment appeal.
Now may be a good time to review your company’s HR policies and development strategies.

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